Project Information
Curtain Dry cleaning & Deep Cleaning
- CategoryOffice
- ClientWEI YANG PHANG
- Start Date22.06.2024
- End Date22.06.2024
- Websitewww.doctorclean.com.sg
- Rating
Project Description
Doctor Clean was initially engaged for curtain cleaning services and later extended to general cleaning services due to the exceptional results. The team ensured a seamless experience, providing clear explanations and professional assistance throughout the process.
Challenges
The client needed high-quality curtain cleaning and was concerned about potential fabric limitations. Ensuring proper handling of delicate materials while delivering excellent results was crucial.
- Fabric Sensitivity
- Stain Removal
- Client Expectations
- Service Expansion
Additionally, maintaining clear communication about what could and couldn’t be done was necessary for managing expectations.
Solutions
Our team, led by Leon and Zoe, provided detailed guidance on the cleaning process, ensuring transparency in what could be achieved. We used specialized techniques to preserve the fabric while removing dirt and stains. The client was so impressed that they opted for additional cleaning services.
- Expert Guidance
- Fabric Care
- Transparent Communication
- High-Quality Cleaning
- Satisfied Client
Result
The curtains were professionally cleaned to the client’s satisfaction, leading to an extended service request. The team’s patience and professionalism left a lasting impression, resulting in a highly positive experience and recommendation.
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